Les Roches Kfardebian

Online Privacy Statement

(Last Updated June 1, 2018)

We are dedicated to protecting your privacy and safeguarding your “personally identifiable” information. We are committed to using our customers’ information only in a responsible manner. We are committed to respecting your privacy and adhering to the principles of applicable data protection and privacy laws.

This Online Privacy Statement is an explanation of the information we collect, how we use it, and how the use of this information can benefit your experience on our websites and during your relationship with us. The information outlined below will assist you in making informed decisions while doing business with us.

In order to provide multiple access points to the services and products we offer, Les Roches Kfardebian operates directly, or through its affiliates, subsidiaries, or service providers, many websites, including www.lesrocheskfardebian.com, and other websites listed here (individually, “Website” and collectively, “Websites”.)

Les Roches Kfardebian is fully committed to providing you with information about the collection and use of personally identifiable information furnished by, or collected from, visitors while using its Websites and services. Les Roches Kfardebian collects information about its customers and visitors to its Websites so that it can provide an experience that is responsive to customers’ and visitors’ needs.

Method of Collection of Information
Les Roches Kfardebian does not collect personally identifiable information when you browse the Les Roches Kfardebian Websites unless you voluntarily and knowingly provide such information. Google analytics tools will be used to access your browser cookies and collect technical information such as user behavior on website.

When we do need to collect personally identifiable information from you, we will ask you, your relocation company or travel agency to voluntarily supply us with the information we need. For example, if you would like to make a reservation at one of our properties, we will ask you for information such as name, address, telephone number, email address, credit card number and room preference to process your reservation. We may collect this information directly from you by telephone, fax, email, at the counter, upon completion of an application or enrollment form, or through your use of the Theressidence649.com website.

Types Of Information
The types of personally identifiable information that we collect may include your name, home, work and email addresses, telephone and fax numbers, credit card information, date of birth, gender, and lifestyle information, such as room preferences, leisure activities, and other information necessary to fulfill special requests.

You may be offered the choice not to submit your personal information or to decide what communications you want to receive from us. However, doing so may cause certain transactions to become affected. For example, failure to provide your name will prevent the processing of reservations.

Use of Information
Les Roches Kfardebian will never sell your information to third parties or allow its use in any manner except with the purpose to reasonably ensure and permit the business relationship that you wish to establish with Les Roches Kfardebian.

Les Roches Kfardebian may disclose your information to others with that purpose in the following ways:

• when we have received your written consent to do so;
• when you voluntarily choose to include personally identifiable information in a publicly accessible area of a Website (e.g., public profile);
• we may use “cookies” information and “automatically collected” information to: (a) personalize our services, such as remembering your information so that you will not have to re-enter it during your visit or the next time you visit the Websites; (b) provide customized third party advertisements, content, and information; (c) monitor and analyze the effectiveness of the Websites and third party marketing activities; (d) monitor aggregate site usage metrics such as total number of visitors and pages viewed; and (e) track your entries, submissions, and status in any promotions or other activities.
• when we report to credit card issuers, credit reporting and fraud checking agencies and debt collection agencies, but only to the extent necessary to comply with contractual agreements;
• if you choose to do business with us through, or with the assistance of, your employer’s or any third party’s travel agent, relocation company or other intermediary, we may disclose personally identifiable data about you to the employer or other intermediary to make, modify or cancel a reservation made by or with the assistance of the agent, to respond to questions or comments made by the agent on your behalf, to facilitate any other task that the employer or intermediary advises us that you intend for the agent to fulfill, or that such an agent would, as a matter of industry practice, typically fulfill;
• in situations where sharing or disclosing your information is required in order to offer you services you desire, but only in the event we advise you of our intention to share such information;
• when companies or service providers that perform business activities on behalf of Les Roches Kfardebian require such information (e.g., credit card processing, customer support services or database management services)
• to comply with legal or regulatory requirements or obligations in accordance with applicable law or court order, judicial or other government subpoena or warrant, and otherwise in our good faith belief that disclosure is necessary or appropriate to satisfy any law, regulation or other governmental request, to operate any Website properly, or to protect or defend our rights or the rights or well-being of our employees, users or others or if you are involved (or are suspected by governmental authorities or our security functions to be involved) in any illegal activity; or

Use of Email
We will use your email address to send a confirmation and, if necessary, may use the other information to contact you for help in processing the reservation. We also may use your email address to:

• send you pre-arrival confirmation details;
• notify you about special offers and promotions;
• communicate emergency or crisis-related information
• send you copies of your bills when you request them; and
• send you periodic satisfaction or market research surveys.

Consent
As part of our commitment to keep you informed, we may contact you via mail, email, telephone, text message, or by other means to confirm your departure date, ensure your customer satisfaction, notify you of new Les Roches Kfardebian products and services, or upcoming Les Roches Kfardebian enhancements, or other relevant information that may be of interest to you. You may also receive mailings or other communications from carefully selected partners, such as our referral partners or our customer satisfaction surveyors. We may offer you the option to decline any or all of these communications by following the directions included in our emails or other communications, or by contacting Les Roches Kfardebian directly.

The Website is hosted in the United States and is intended for visitors inside Lebanon & Internationally. If you choose to use any Website from the European Union or other regions of the world with laws governing data collection and use that may differ from Lebanese law, then please note that you are transferring your personally identifiable information outside of those regions to the Lebanon & to the USA due to Google & data hositng,  for storage and processing, and by providing your personally identifiable information on the any Website you consent to that transfer, storage, and processing. Les Roches Kfardebian may limit the availability of any Website or any service or product described on any Website to any person or geographic area at any time.

Access
It is Les Roches Kfardebian’s intent and one of our missions to keep your personal information accurate, complete, and up to date for the purposes for which it is used. You can help us ensure that your contact information and preferences are accurate and complete, you can contact us with the request to correct, update, delete or deactivate it either by emailing our us or by contacting us by telephone or postal mail at the contact information listed below. Please provide your full name and street address and telephone number on your request.

To update or change your information or to opt-out of receiving marketing material:

Follow directions on a marketing e-mail or direct mail communication from us, or
Call +961 9 636 800, or
Send an email with your current contact information to marketing@lesrocheskfardebian.com, or
Send a request with your current contact information to:

Les Roches Kfardebian
Kfardebian, Faraya Highway, Lebanon

 

Cookies
Les Roches Kfardebian may use cookies, pixel tags or Web beacons to obtain information while visiting our websites.

A cookie is a very small text file that is sent to your browser from a Web server and stored on your computer’s, or mobile device’s hard drive. It assigns the computer with a unique identifier, which in turn, becomes your identification card whenever you return to Les Roches Kfardebian Website.

Cookies are designed to save you time because they help us provide a customized experience tailored just for you without having to remind us of your preferences each time you return to our websites. Les Roches Kfardebian cookies are not designed to damage your files, nor can they read information from other files on your computer hard drive.

Web Beacons
Les Roches Kfardebian also uses pixel tags, sometimes called Web beacons, to count how many people visit certain Web pages. Information collected from invisible pixels is used and reported in the aggregate and does not contain personally identifiable information. Les Roches Kfardebian may use this information to improve marketing programs and content.

 

You will also submit your personal information at our Contact us section – or Current Openings by email or at lesrocheskfardebian.com. Your resume and any other personal information submitted there are provided directly to the Les Roches Kfardebian HR department and may be shared with Les Roches Kfardebian hiring manager(s). Any such information that is shared with Les Roches Kfardebian will be maintained in accordance with Les Roches Kfardebian ‘s own privacy policy.

Contact Us
Les Roches Kfardebian takes its users’ privacy concerns seriously. If you have comments or questions regarding Les Roches Kfardebian’s data privacy practices or this Online Privacy Statement or you would like to update your information, modify your communication preferences, or if you do not want to receive marketing communications from Les Roches Kfardebian in the future, you can contact us at:

Les Roches Kfardebian
Kfardebian, Faraya Highway, Lebanon

Office: 

Daaboul Center 7th floor
Jounieh Highway – Lebanon
(+961) 9-636 800

Email: marketing@lesrocheskfardebian.com – info@lesrocheskfardebian.com
Telephone: +961 9-636-800

Changes and Updates to this Online Privacy Statement
Please revisit this page periodically to stay aware of any changes to this Online Privacy Statement, which may be revised periodically at our sole discretion. If we modify this Online Privacy Statement, we will make it available through the Websites, and indicate the date of the latest revision. In the event that the modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change. For example, we may send a message to your e-mail address, if we have one on file, or generate a pop-up or similar notification when you sign-in to any Website for the first time after such material changes are made. Our amended Online Privacy Statement will automatically take effect 30 days after it is made available through the Websites, except that (i) we generally only use your personally identifiable information in the manner described in the Online Privacy Statement in effect when we received that information and (ii) if you do not agree with any changes to the Online Privacy Statement, you may terminate your account. Your continued use of any Website after the revised Online Privacy Statement has become effective indicates that you have read, understood and agreed to the current version of the Online Privacy Statement..

Effective Date
This Privacy Policy is effective with respect to all data that we have collected since the date we started collecting data, which was June 1, 2018.